How do I get started?
Send the documents with the party's name and address, by email or through the request form. Confirmation and a file reference follow on receipt.
Is same-day service guaranteed?
Same-day attempts are subject to availability. Documents received before 4 pm are prioritized for dispatch the same day, and we confirm by email once the file is accepted for same-day service. If capacity does not allow it, we confirm the next available attempt before proceeding, so you know the timeline either way.
Which areas are covered?
Seventeen locations from Osoyoos to Salmon Arm at the flat rates shown, including Peachland, Coldstream, Armstrong, Falkland, Lumby, Enderby, Naramata, Okanagan Falls and Oliver. Other Interior communities by quote.
How am I updated?
Updates on request, or through your client portal. Every attempt is logged with time, address and outcome.
Who prepares the affidavit?
We do. Drafted from the attempt log and sworn. A PDF is standard on every serve, emailed the day it is sworn and ready for upload to Court Services Online. The original is mailed or filed. Form 15, Form 4, or your firm's template.
What if the party cannot be found?
Additional attempts are made as needed, spread across different days and times of day, until the party is served or you tell us to stop. Each is billed at the follow-up rate. An affidavit of attempted service is provided to support a Rule 4-4 application for alternative service.
How do you invoice?
Monthly or per file, with your file number. Invoices are payable once service is complete, by credit card, cheque or e-transfer.
Do you notarize documents?
No. We serve documents and swear affidavits of service. For notary services we recommend Dhillon Notary. We are not partners; they are who we trust.